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Privacy policy

Jane Guy Illustration Studio ("I", "me") respects your privacy. This page explains what I collect and why.

What I collect

When you send a commission enquiry I receive your name, email address, the details you share and any photos you upload. When you join the newsletter I receive your email address. If you buy something, the payment provider (for example Stripe or Etsy) processes your payment and shares your name, address and order details with me so I can post your order.

How I use it

Only to reply to you, make and send your order or commission, and, if you've signed up, send the occasional newsletter. I never sell or share your details for marketing.

How long I keep it

Enquiries and order details are kept for as long as needed to complete your order and for my business records. You can unsubscribe from the newsletter at any time using the link in every email.

Your rights

You can ask to see, correct or delete the information I hold about you by emailing hello@janeguyillustration.co.uk. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

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